Inventory accuracy
Σύντομη απάντηση
The degree of match between book stock (in the system) and physical stock (in the warehouse) - the operation's health metric.
Βασικά συμπεράσματα
- Putaway/picking without scanning
- Unrecorded returns
- Theft/loss (shrinkage)
- Sales in disconnected channels (marketplace, POS)
What inventory accuracy is
Inventory accuracy measures how well system stock matches real warehouse stock, by SKU and location. It is expressed as a percentage: correct locations/units / total checked.
Why it is the fundamental KPI
Almost all operational problems stem from poor accuracy: stock over-promises, surprise stockouts, picking with missing products, unreconciled balance sheet. A healthy operational target: 98-99.5%.
Causes of stock errors
- Putaway/picking without scanning
- Unrecorded returns
- Theft/loss (shrinkage)
- Sales in disconnected channels (marketplace, POS)
How CRMconnect helps
Through scanning at every move, continuous cycle counting and real-time sync of all sales channels with the WMS, CRMconnect keeps accuracy close to physical permanently - not just at the annual inventory.
Πραγματικό παράδειγμα
A distributor with 91% accuracy had surprise stockouts and unhappy customers. With disciplined scanning and daily cycle counting in CRMconnect, accuracy rose to 99.2% and unexpected stockouts dropped 70%.
Ενημέρωση:
Συχνές ερωτήσεις
What inventory accuracy level is good?+
Above 98% is operationally healthy; above 99% is excellent. Below 95% causes surprise stockouts, over-promises and balance-sheet issues. Measure per SKU and location, not just globally.
How do I improve accuracy quickly?+
Scan at every move (putaway, picking, return), run continuous cycle counting, and connect all sales channels to the WMS so no outbound goes unrecorded.
Why does accuracy drop between inventories?+
From unrecorded moves: returns, sales in disconnected channels, theft, scanning errors. Cycle counting continuously corrects, avoiding accumulated differences until the annual inventory.
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Σχετικοί όροι
Cycle counting
Continuous small-batch counting with no activity stops - modern alternative to annual physical inventory.
ΛειτουργίεςStocktaking (physical inventory)
The process of physically verifying inventory and reconciling it with book records to establish the real asset position.
LogisticsWMS (Warehouse Management System)
The system orchestrating physical warehouse operations: receiving, putaway, picking, packing, shipping.
LogisticsBin location
The unique physical address of a storage slot (aisle-rack-level-position), the foundation of warehouse organisation.