Serialisation (serial number tracking)
Σύντομη απάντηση
Assigning a unique identifier to each product unit for individual tracking, warranty and anti-counterfeiting.
Βασικά συμπεράσματα
- Batch - a group of products made/received together
- Serial - a unique identifier per unit
What serialisation is
Serialisation means assigning a unique serial number to each individual product unit, not just the batch. It enables tracking every single item - critical in electronics, pharma, equipment, high-value goods.
Serial vs batch
- Batch - a group of products made/received together
- Serial - a unique identifier per unit
Serialisation is the higher granularity level: you know exactly where each unit is and its full history.
Use cases
- Warranty and service by serial number
- Anti-counterfeiting (pharma - FMD directive, aggregation)
- Returns and RMA on the exact unit
- High-value assets (IT, equipment)
How CRMconnect helps
The CRMconnect WMS captures the serial at receipt and tracks it through picking, shipping and returns, linking it to order, customer and warranty - with serial→case→pallet (SSCC) aggregation for full reporting.
Πραγματικό παράδειγμα
An electronics distributor managed warranties by invoice, with frequent disputes. With serialisation in CRMconnect WMS, each unit is linked to the exact customer and delivery date; warranty validation is instant on the scanned serial number.
Ενημέρωση:
Συχνές ερωτήσεις
Difference between serialisation and batch traceability?+
Batch traceability tracks groups of products. Serialisation tracks each unit individually, with a unique identifier - maximum granularity, needed for warranty, pharma and anti-counterfeiting.
Do all products need serialisation?+
No. Serialisation is justified for high-value, warrantied or regulated products (pharma). For high-volume FMCG, batch traceability is sufficient and more efficient.
What is aggregation?+
The hierarchical link serial → case → pallet (SSCC), so scanning a pallet reveals all serialised units inside - a pharma requirement and useful in logistics.
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Σχετικοί όροι
Batch traceability
The ability to track a product batch across the whole chain, from supplier to end customer, for recall and compliance.
ΤεχνολογίαGTIN (Global Trade Item Number)
Global product identification code - base for EAN-13, UPC, marketplaces.
LogisticsSSCC (Serial Shipping Container Code)
Unique 18-digit code identifying an individual transport unit - pallet, case, container.
LogisticsWMS (Warehouse Management System)
The system orchestrating physical warehouse operations: receiving, putaway, picking, packing, shipping.