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Οικονομικά

Supplier payment status visibility

Σύντομη απάντηση

Supplier access to their invoice status: received, matching, approved, scheduled or paid.

Βασικά συμπεράσματα

  • The list of invoices with status and due date
  • The reason a blocked invoice is held (discrepancy)
  • The scheduled payment date
  • History of payments made

What payment visibility means

Payment status visibility gives the supplier portal access to each invoice's stage: received, matching (3-way match), approved, scheduled for payment or paid - without calling or e-mailing.

What it shows

  • The list of invoices with status and due date
  • The reason a blocked invoice is held (discrepancy)
  • The scheduled payment date
  • History of payments made

Why it matters

Suppliers who can't see status constantly call accounting. Transparency cuts 'when will you pay me?' calls, improves the relationship and lets the supplier plan cash flow.

How CRMconnect helps

The CRMconnect supplier portal exposes invoice status synced with the ERP, including block reasons and scheduled date, drastically reducing manual requests to finance.

Πραγματικό παράδειγμα

The accounting team received dozens of daily calls from suppliers asking about payments. After exposing status in the CRMconnect portal, these calls dropped ~70%, freeing time for value-added work.

Ενημέρωση:

Συχνές ερωτήσεις

Does the supplier see why an invoice is blocked?+

Yes. If the invoice failed 3-way match, the portal shows the reason (e.g. price or quantity discrepancy), so the supplier can fix it quickly without e-mail exchanges.

Does it relate to DPO?+

Yes. Payment visibility helps manage DPO (days payable outstanding): suppliers understand terms, and you optimise cash flow without harming the relationship.

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Σχετικοί όροι

Εμπόριο B2B

Supplier portal

A platform where suppliers see your orders, confirm dates, send ASNs and invoices, and track their payments.

Οικονομικά

3-way match

The control that compares the purchase order, the receipt and the invoice before approving payment.

Οικονομικά

DPO (Days Payable Outstanding)

Average number of days from supplier invoice receipt to actual payment.

Οικονομικά

Self-billing

The model where the buyer issues the invoice on the supplier's behalf, based on confirmed receipt.