PunchOut (cXML / OCI)
Σύντομη απάντηση
A mechanism where the buyer browses the supplier catalogue directly from their own procurement system.
Βασικά συμπεράσματα
- cXML PunchOut — the Ariba/Coupa standard, most widespread
- OCI (Open Catalog Interface) — the SAP standard for external catalogues
What PunchOut is
PunchOut lets a buyer temporarily leave their own eProcurement system (SAP Ariba, Coupa, SAP SRM), browse the supplier catalogue, and have the completed cart returned automatically to the procurement system as a requisition.
Standards
- cXML PunchOut — the Ariba/Coupa standard, most widespread
- OCI (Open Catalog Interface) — the SAP standard for external catalogues
Why it matters
Large buyers (corporate, retail) increasingly require PunchOut from suppliers. Without it, the supplier stays out of approved catalogues and loses high-volume recurring orders.
How CRMconnect helps
The CRMconnect B2B portal exposes a PunchOut endpoint (cXML and OCI) showing each buyer's catalogue and contract prices, returning the cart to their procurement platform — with no separate development.
Πραγματικό παράδειγμα
An industrial consumables supplier lost a large account because it couldn't deliver a PunchOut catalogue into Coupa. After enabling the cXML endpoint from the CRMconnect portal, it regained the account and captured orders automatically, with no manual processing.
Ενημέρωση:
Συχνές ερωτήσεις
What is the difference between cXML and OCI?+
They are two PunchOut standards: cXML is used by Ariba and Coupa, OCI is the SAP standard. A mature B2B portal supports both to cover most corporate buyers.
Is PunchOut the same as EDI?+
No. PunchOut handles catalogue browsing and cart creation in the buyer's system; EDI later transmits transactional documents (order, ASN, invoice). They are often used together.
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Σχετικοί όροι
B2B Portal
An online platform where business customers (distributors, retailers, HoReCa) place orders 24/7 at their contract prices.
Εμπόριο B2BSelf-service ordering
The model where the B2B customer places orders online themselves, without going through an agent or back office.
ΟικονομικάProcure-to-Pay (P2P)
The end-to-end procurement cycle: request → order → receipt → invoice → payment → reconciliation.
Εμπόριο B2BPurchase Order (PO)
The official document by which you buy from a supplier: agreed products, quantities, prices and terms.