How automated bank reconciliation works
Automated reconciliation means the bank statement is retrieved electronically, and each incoming payment is matched to the corresponding invoice based on the payment reference, amount, and customer balance. Anything that does not match exactly is moved to an exception list to be resolved by a human rather than guessed by the system.
The real value is not just matching obvious payments, but isolating unclear cases: partial payments, bulk payments covering multiple invoices, payments without references, or payments from a party other than the registered customer.
Once associated, customer balances and aging reports update automatically. The sales team can see outstanding invoices in the customer file before fulfilling new orders. Mapping to the chart of accounts prepares the data for export to accounting software.
Step by step
- 1
Statement import. Daily transactions are pulled via bank files or direct electronic connections.
- 2
Automated matching. Payment references, exact amounts, and customer balances are used to identify the invoice.
- 3
Exception list. Partial or ambiguous payments are flagged for human review and decision-making.
- 4
Balance updates. Aging reports, credit limits, and customer files are updated instantly.
- 5
Accounting export. Mapping to the chart of accounts prepares the data for registration in an ERP like SAP Business One or Microsoft Dynamics 365 Business Central.
Frequently asked questions
What percentage of payments are matched automatically?
It depends on payment discipline. With a complete payment reference on the invoice, the majority of receipts match without intervention; the rest move to exceptions.
Does this replace the accounting system?
No. The final accounting entry remains in the ERP or accounting software. CRMconnect prepares and cleans the data.
What happens with bulk payments?
They can be allocated across multiple invoices, maintaining a full allocation history.
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Ultima actualizare: 2026-09-05