CRM by industry

The commercial flow looks nothing alike in distribution, manufacturing or services. CRMconnect starts from the modules that matter in your industry and connects to the ERP you already run, without replacing accounting.

CRM for Distribution

All-in-one CRM for distributors: field sales app, B2B portals, EDI orders, multi-warehouse inventory, and native synchronization with your existing ERP.

CRM for Manufacturing

CRM for manufacturers: configurable quoting, long-cycle project pipelines, customer orders linked to ERP, and full account traceability.

Omnichannel Retail CRM & Operations Management

Unified retail CRM: manage store and online orders in one place. 360-degree customer views, WhatsApp support, and seamless ERP integration for EU retailers.

CRM for B2B Service Providers

Streamline B2B services with a native CRM: contract pipelines, project management, recurring billing, e-invoicing, and SLA-based support tickets.

CRM for Automotive & Spare Parts Distribution

Scalable CRM for automotive importers and distributors. Manage parts catalogues, B2B service portals, multi-warehouse stocks, and ERP synchronization.

CRM for pharma and medical distribution

CRM for pharma and medical device distributors: automate pharmacy orders, manage compliance documentation, GDPR compliance, and seamless ERP integration.

CRM for Construction Materials

CRM for construction material distributors: project-based quotes, multi-warehouse stock, contractor orders, and automated transport documentation.

CRM for Transport and Logistics

CRM for transport and logistics firms: sales pipelines, RFQs, delivery ticketing, electronic transport documents, and native WMS/ERP synchronization.

CRM for IT & Software Companies

Optimise IT sales pipelines, subscription management, recurring invoicing, and SLA ticketing. The native smart layer for software vendors and MSPs.

Smart Operations for Agribusiness and Crop Inputs

Optimise agribusiness distribution: field sales apps, seasonal order planning, multi-warehouse stocks, credit limits, and seamless ERP sync.

Your industry is not on the list?

The modules are the same; only the combination changes. Start free or browse every CRM module by department.

Industry CRM means the same platform core, configured around the dominant workflow: distribution with repeat orders and a B2B portal, manufacturing with quote configuration and lead times, B2B retail with channel pricing. The difference is in preconfigured processes, fields and reports, not in different feature sets.

How to pick the right configuration

  • Identify the dominant workflow. Repeat orders, complex quoting or field sales each need a different configuration.

  • Check the ERP integration for your industry. Native connectors cover the common Romanian ERPs; anything else goes through custom integration.

  • Estimate transaction volume. Orders per day shape OMS and WMS configuration more than user count does.

Frequently asked

Are there separate product editions per industry?
No. It is the same platform with industry-specific processes, fields and reports preconfigured.
Can I combine distribution and manufacturing setups?
Yes, companies that manufacture and distribute run both workflow sets in one instance.
Can I test the configuration before signing?
Yes, the trial account runs for 14 days with CRM modules active and no card required.