CRM by industry

CRM for B2B Service Providers

CRMconnect for B2B services bridges the gap between sales and delivery. A signed contract automatically triggers a project with defined milestones, tasks are tracked per client, and recurring invoicing is fully automated, including e-invoicing compliance. With renewals and support tickets on a single client record, you never miss a milestone.

What hurts today in b2b services

  • Contracts renewing tacitly without proactive alerts
  • Projects delivered without visibility into effort or deadlines
  • Manual, time-consuming monthly recurring invoicing
  • Support escalations reaching management too late

From Signature to Delivery, Without Data Gaps

When an opportunity is won, the project opens using the same data: scope, deadlines, stakeholders, and documents. The delivery team no longer needs to hunt for context from the sales department.

  • Sales pipeline with custom stages and win/loss analysis
  • Projects and tasks with assigned owners and deadlines
  • Contract management with automated expiry alerts
  • Recurring billing and e-invoicing from the same system

Support with Measurable SLAs

Tickets are assigned priority, deadlines, and owners. Response and resolution times are visible at the client level-providing essential data for contract renegotiations and renewal discussions.

Predictability for Management

Track Monthly Recurring Revenue (MRR), identify contracts expiring in the next 90 days, monitor delayed projects, and assess team capacity-all without manual reporting.

Recommended modules for b2b services

Contract Management

Manage the entire contract lifecycle - creation, approval, signing, and renewals - natively within your CRM.

See the module for b2b services →

Project Management

Plan, track, and coordinate projects natively within your CRM: tasks, teams, deadlines, and budgets all in one place.

See the module for b2b services →

Task Management

Assign, track, and automate team tasks directly within your CRM, featuring deadlines, smart notifications, and native integration across all modules.

See the module for b2b services →

Automated e-Invoicing & Recurring Billing

Issue compliant e-invoices, manage recurring subscriptions, and automate your entire billing workflow.

See the module for b2b services →

Ticketing System

Centralise customer requests, automate ticket allocation, and track status until resolution.

See the module for b2b services →

360-Degree Customer Profile

Every customer detail-history, orders, communication, and documents-available in a single unified view.

See the module for b2b services →

Frequently asked questions

Can I automate recurring invoicing?
Yes. The invoicing module generates recurring invoices based on contract terms and automatically handles transmission to national tax authorities via e-invoicing standards.
Do I get alerts before contracts expire?
Yes. The contract management module tracks expiry dates and notifies the account owner well in advance.
Can I track effort per project?
Yes, through integrated tasks and projects linked directly to the client account, allowing you to track deadlines and resource allocation.

Sync Sales with Delivery

Start your free trial today and turn your first contract into a project with clear milestones and automated billing.