Editorial Team

The experts behind CRMconnect content

The articles, guides, and comparisons on CRMconnect are written by the specialists who implement CRM and ERP workflows for companies across Europe. Every technical resource is verified by an implementation consultant before publication, following the strict standards set out in our editorial policy.

Bogdan Minoiu

Founder and Head of Product, CRMconnect

For over 15 years, he has led commercial digitalisation projects for distributors, manufacturers, and retailers across Europe, including CRM and SFA implementations, B2B portals, EDI with major retail chains, and native integrations with ERPs such as SAP Business One, Microsoft Dynamics 365, and Sage. He writes about the real-world processes behind these projects, moving beyond CRM theory.

  • B2B CRM and SFA
  • CRM-ERP Native Integration
  • EDI and Modern Retail Ordering
  • B2B Portals and OMS
  • e-invoicing and e-Transport

Oana Faina

Account Executive, CRMconnect

Lucreaza zilnic cu echipe comerciale din distributie, retail si productie: calificarea nevoilor, demo-uri pe procesul real al clientului si pregatirea deciziei de achizitie. Scrie despre partea de vanzare si adoptie a unui CRM, din discutiile purtate cu directori de vanzari si antreprenori.

  • Pipeline si proces de vanzare B2B
  • KPI comerciali si forecast
  • Alegerea unui CRM si criterii de selectie
  • Adoptia CRM in echipe de teren

Mihai Istrati

CTO, CRMconnect

Raspunde de arhitectura platformei CRMconnect: modelul de date, sincronizarea cu ERP-urile, functionarea offline a aplicatiei de teren si politicile de acces la datele comerciale. Scrie despre deciziile tehnice din spatele integrarilor si despre limitele lor reale.

  • Arhitectura CRM si integrare cu ERP
  • Sincronizare stocuri, preturi si comenzi
  • Aplicatii mobile offline-first
  • Guvernanta datelor si control de acces

Ionut Mihaescu

Developer, CRMconnect

Dezvolta si pune in productie fluxurile din implementari: import si curatare de date, validari la preluarea comenzilor, generarea facturii si trimiterea in e-Factura. Scrie despre ce se intampla efectiv la nivel de flux, cu erorile intalnite in proiecte.

  • Migrare si curatare date
  • Fluxuri de comanda si validari
  • Facturare si e-Factura
  • Implementare CRM pas cu pas

CRMconnect implementation team

Implementation and Support Consultants

The consultants who configure customer workflows, including process mapping, data imports, approval rules, ERP synchronisation, and team training. They validate every technical article before publication to ensure functionality descriptions exactly match the delivered platform.

  • Cross-departmental CRM Implementation
  • Data Migration and Master Data Management
  • Commercial Workflow Automation
  • Adoption and Sales Team Training

Our verification process

We only describe functionalities currently available in the platform at the time of publishing. We never use figures that cannot be backed by real-world projects, and we update all content whenever tax compliance or fiscal legislation changes. Full details are available in our editorial policy.

Editorial policy