CRM by role

Every role uses a different part of the CRM: the sales director watches the forecast, the rep watches stock and balance, back-office watches the order queue, finance watches credit limits and collections. Below, what CRMconnect does for each.

CRM for Sales Directors

Empower Sales Directors with stage-based pipelines, weighted forecasts, and real-time team activity. Native ERP sync for accurate reporting without Excel.

CRM for Sales Managers

Empower Sales Managers with quote tracking, automated follow-ups, and team performance visibility. Manage targets and approvals in one native dashboard.

CRM for Field Sales Teams

Empower field agents with a mobile CRM: place orders via phone, access real-time stock and credit limits, and sync instantly with your ERP.

CRM for the Procurement Director

Manage supplier files, purchase orders, approvals, and contracts. Seamlessly link procurement with inventory and your ERP system.

CRM for Logistics Directors

Optimise logistics: manage orders, multi-warehouse stocks, and courier integrations. Real-time delivery tracking visible for sales and operations.

CRM for CFOs and Finance Directors

Empower your finance team: enforce credit limits at the point of sale, automate e-invoicing compliance, and reconcile bank transactions with your ERP data.

CRM for Entrepreneurs and CEOs

Empower leadership with real-time sales, order, and cash flow visibility. CRMconnect syncs with your ERP to eliminate manual reporting and data silos.

Not sure where to start?

First estimate what the current process costs you per month, then test the platform on your own data.

Role pages show what actually changes in each function's day: what a CEO sees in reports, what a sales director tracks in the pipeline, what a field rep fills in on the phone and what finance reconciles. Same data, different screens and permissions.

How to use these pages

  • Start with the deciding role. Budget is approved on the indicators C-level tracks, not on a feature list.

  • Validate with the daily users. Adoption depends on field reps and back-office, not on management.

  • Check access rights. Roles determine which data is visible, exportable and editable.

Frequently asked

Is the number of roles limited?
No. Roles and rights are configured during implementation, on your real org structure.
Can field reps work on mobile?
Yes, the field sales app (SFA) is built for phone use during customer visits.
Who can see financial reports?
Only the roles explicitly granted access to financial data.