← CRM by role

CRM for Sales Managers

As a Sales Manager, you use CRMconnect as your team's command centre: track which quotes are awaiting feedback, identify missed follow-ups, and unblock orders stuck in approval. Every task has an owner and a deadline, removing the need to track progress via fragmented WhatsApp chats or mental notes.

What blocks you today

  • Follow-ups get lost between phone calls and emails
  • Sent quotes are not tracked until a final decision is reached
  • Inconsistent workflows across different team members
  • Discount approvals requested via phone with no audit trail

The KPIs you are measured on

  • Quote conversion rate per representative
  • Overdue follow-up activities
  • Monthly target attainment vs. forecast
  • Average response time for new leads

What a normal week looks like

  • Morning: Review the list of follow-ups due today for every team member
  • Daily: New quotes are generated using validated templates and pricing
  • Discount approvals are processed in-app with full decision history
  • Month-end: Automated target vs. actual reporting without manual compilation

No quote left without a next step

Every issued quote automatically triggers a scheduled follow-up. Any overdue task appears on the manager's dashboard the following day, ensuring nothing slips through the cracks.

  • Quote templates with pre-validated prices and discount tiers
  • Version history tracking for every stage of negotiation
  • Automated reminders via email and in-app notifications

Streamlined approvals to accelerate sales

Discounts exceeding standard limits trigger an automated approval workflow. Managers can approve requests directly from their mobile device, with the decision permanently linked to the quote for audit purposes.

Instant lead distribution

Leads from web forms, social media, or email land directly in the CRM. They are automatically assigned based on your rules, ensuring the first available rep responds while the lead is hot.

Modules this role uses

Lead Management

Automate lead capture from any source, distribute them to your team based on custom rules, and track conversions from initial contact to closed deal.

Quoting & Negotiation

Centralise quotes, negotiation history, and internal approvals for a fast and transparent sales process.

Task Management

Assign, track, and automate team tasks directly within your CRM, featuring deadlines, smart notifications, and native integration across all modules.

Approval Workflows - CRM

Digitise internal approvals - quotes, discounts, purchases - with configurable role-based and threshold-based workflows. Eliminate email delays.

Multiple Sales Pipelines

Configure and track multiple commercial processes simultaneously, each with its own custom stages.

CRM Notifications & Alerts

Keep your team synced with automated alerts and contextual notifications triggered by CRM actions.

Frequently asked questions

Will the team find it time-consuming to update the CRM?
Data entry happens within the natural workflow: creating a quote, converting an order, or logging an activity. Client data and pricing are pulled natively from the system, eliminating retyping.
Can I set custom lead distribution rules?
Yes, you can distribute leads by territory, product category, source, or round-robin, with automatic escalation if a lead isn't claimed within a set timeframe.

Manage your team's follow-ups today

Start a free trial for your team and track your sales pipeline for 14 days. Pricing from 12 EUR per user/month.

CRM for other roles

See also the page dedicated to this function.