CRMconnect for the automotive sector streamlines the relationship between distributors, dealers, and service centres. It features a PIM-driven parts catalogue with full technical attributes, a B2B portal for self-service ordering based on real-time stock, and integrated claims management for warranties and returns-all natively synced with your ERP.
The native PIM module centralises references, technical attributes, and documentation, feeding your sales offers, B2B portal, and online channels. A single update propagates everywhere instantly.
Orders placed via the portal or by sales agents undergo automated price and credit limit validation before reaching the ERP for invoicing and dispatch, including automated shipping label generation.
Monitor order frequency, lifetime value per partner, high-frequency return rates, and resolution times to identify where you are losing market share in the network.
Master your product catalogue with automated, consistent distribution across all sales channels.
See the module for automotive →Empower your clients with 24/7 access to orders, documents, and real-time status through a native self-service portal integrated directly into your CRM.
See the module for automotive →Track products accurately with real-time updates, automated replenishment alerts, and full stock traceability.
See the module for automotive →Centralise customer requests, automate ticket allocation, and track status until resolution.
See the module for automotive →Connect your CRM with courier platforms - automated shipping label generation and real-time delivery tracking.
See the module for automotive →Establish a bidirectional connection with your ERP and WMS for complete operational data synchronisation.
See the module for automotive →Start your 14-day free trial. Test the B2B portal with a few references and a pilot partner today, no card required. Pricing from 12 EUR per user per month.