CRM by industry

CRM for IT & Software Companies

CRMconnect for IT and software manages the entire recurring revenue lifecycle: automated sales pipelines, subscription contracts with renewal tracking, recurring invoicing compliant with the national tax authority, and support ticketing with measurable SLAs. All natively integrated via API to unify your product usage data with your commercial stack.

What hurts today in it & software

  • Missed subscription renewals due to lack of automated alerts
  • Manual, error-prone recurring invoicing processes
  • Customer support lacking measurable SLA tracking per account
  • Fragmented customer data across disparate dev and sales tools

Track Recurring Revenue with Precision

Manage subscription contracts with defined values, periods, and renewal dates. Invoicing is triggered automatically, while your team gets clear visibility into accounts expiring within the next 90 days.

  • Pipelines for new business, renewals, and upsell opportunities
  • Subscription contracts with automated renewal alerts
  • Recurring invoicing with e-invoicing (Peppol BIS 3.0 / EN 16931)
  • Ticketing with custom priorities and SLA tracking

Turn Support into a Commercial Advantage

Monitor first-response times, resolution speeds, and recurring incidents per account. These metrics provide the data-driven evidence needed to secure high-value renewals and expansions.

Open API for Modern Tech Stacks

Native API integration and data flow orchestration link your CRM directly to your proprietary product and internal tools, eliminating manual exports and data silos.

Recommended modules for it & software

Multiple Sales Pipelines

Configure and track multiple commercial processes simultaneously, each with its own custom stages.

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Contract Management

Manage the entire contract lifecycle - creation, approval, signing, and renewals - natively within your CRM.

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Automated e-Invoicing & Recurring Billing

Issue compliant e-invoices, manage recurring subscriptions, and automate your entire billing workflow.

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Ticketing System

Centralise customer requests, automate ticket allocation, and track status until resolution.

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Open API & CRM Integration

Enable flexible data exchange between CRMconnect and any external software platform through a secure, open API.

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Data Flow Orchestration

Seamless synchronization between systems and platforms, with superior performance compared to traditional RPA solutions.

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Frequently asked questions

Can we integrate this with our own software product?
Yes, via our robust CRM API and the dedicated data flow orchestration module designed for seamless tech stack connectivity.
How does the system handle renewals?
The contract management module tracks expiry dates and automatically notifies account managers well before the renewal deadline.
Can I measure SLA performance per client?
Absolutely. The ticketing module records reaction and resolution times against your specific service level agreements for every account.

Focus on Retention, Not Just New Deals

Start your 14-day free trial today and bring your subscription contracts into a CRM with built-in renewal alerts. No card required.