Installations & Climate Control
HVAC Installation Company
An HVAC installation company that collaborates with premium suppliers and serves the retail and B2B markets, as well as the e-commerce sector.
Portal B2BEDIconnectSupplySync
3 channels
unified into a single platform
Real-time
cross-channel stock visibility
-60%
order management time
Challenges
- Managing relationships with high-end suppliers and stock of premium equipment
- Simultaneous operation across 3 channels: retail, B2B, and e-commerce
- Synchronizing orders and availability between physical stores, B2B partners, and the online platform
The CRMconnect solution
Supplier B2B Portal
Direct connection with suppliers for orders, negotiated prices, and delivery tracking
E-commerce Integration
Synchronizing stock and orders between physical stores, B2B partners, and the online platform
Unified Logistics
Unified management of deliveries to retail customers, B2B sites, and online orders