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LogisticsCMR

CMR Consignment Note

Quick answer

The international road transport document proving the contract between consignor, carrier and consignee.

Key takeaways

  • Consignor, carrier, consignee
  • Goods description and weight
  • Place and date of pickup and delivery
  • Receipt reservations (if any)

What CMR is

CMR is the consignment note regulated by the CMR Convention for international road transport of goods. It proves the transport contract, the carrier's receipt of goods and delivery conditions.

Why it matters

The CMR signed at destination is proof of delivery and the basis for claims about shortages or damage. Without a correct CMR, transport disputes are hard to win.

What it contains

  • Consignor, carrier, consignee
  • Goods description and weight
  • Place and date of pickup and delivery
  • Receipt reservations (if any)

How CRMconnect helps

CRMconnect generates and attaches transport documents (including CMR) to the order and links them to digital POD, giving full traceability from shipment to delivery confirmation.

Real-world example

An intra-EU shipment arrived 2 pallets short. Because the CMR was recorded digitally in CRMconnect with the receipt reservation, the carrier claim was resolved quickly.

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Frequently asked

Is CMR the same as a delivery note?+

No. A delivery note is an internal goods-accompanying document; CMR is the international road transport contract governed by the CMR Convention.

Can CMR be electronic?+

Yes, e-CMR is recognised through the additional protocol to the CMR Convention and is being adopted progressively in the EU.

Where CRMconnect fits

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