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TechnologyEDA

Event-Driven Architecture (EDA)

Quick answer

A model where systems react to events (new order, stock change) in real time, instead of polling periodically.

Key takeaways

  • Real-time reaction (push, not poll)
  • Decoupling between producers and consumers
  • Scalability and resilience

What event-driven architecture is

Event-driven architecture (EDA) is a model where components communicate via events: when something happens (order placed, stock low, delivery confirmed), an event is emitted and consumers react immediately.

Why it matters to the board

EDA brings real-time freshness where it counts: stock updates across channels in seconds, orders route instantly, marketplace cancellations drop. It's the opposite of overnight syncs.

Characteristics

  • Real-time reaction (push, not poll)
  • Decoupling between producers and consumers
  • Scalability and resilience

How CRMconnect helps

CRMconnect uses event-driven flows (webhooks, event queues) for time-sensitive data - stock, orders, statuses - and batch for high volumes, choosing the right model per data type.

Real-world example

A retailer synced stock once overnight, generating unfulfillable orders. Moving to real-time events through CRMconnect cut out-of-stock cancellations from 3.8% to 0.3%.

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Frequently asked

Does event-driven mean everything in real time?+

No. It's ideal for time-sensitive data; for high volumes (catalogues, reports) batch stays more efficient. Mature systems combine both.

How does it relate to webhooks?+

Webhooks are a concrete way to deliver events between systems over HTTP - a typical mechanism of event-driven architecture.

Where CRMconnect fits

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