Smart Layer
Quick answer
Modern orchestration layer over the existing ERP - adds OMS, WMS, EDI, marketplace without replacing accounting.
Key takeaways
- Smart Layer: ERP remains the accounting source; CRMconnect operates the modern modules
- Standalone: CRMconnect covers the entire operation (customers without modern ERP); accounting outsourced
Definition
Smart Layer is CRMconnect's operating mode that does not replace the existing ERP, but sits on top as a unifying layer: multi-channel OMS, modern WMS, native EDI, B2B portal, marketplace connector, operational CRM - all bi-directionally synced with the ERP.
Why it matters strategically
Companies that invested €200-500k in an ERP (SAP B1, Charisma, Senior) don't want to switch. They want modern capabilities without migration risk. Smart Layer adds them in 4-12 weeks, visible ROI in under 90 days.
Difference vs Standalone
- Smart Layer: ERP remains the accounting source; CRMconnect operates the modern modules
- Standalone: CRMconnect covers the entire operation (customers without modern ERP); accounting outsourced
Which ERPs work
Native: SAP B1, Charisma, Senior, WinMentor, SoftOne, Transart, NetSuite. Custom: any ERP with REST API or SQL.
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Frequently asked
Does Smart Layer affect the ERP warranty?+
No. All integrations use standard ERP APIs or exports. No internal ERP code is modified.
Where CRMconnect fits
Related terms
ERP (Enterprise Resource Planning)
The system unifying accounting, inventory, production, payroll and sales in a single database.
TechnologyOMS (Order Management System)
The system centralizing orders from every channel (EDI, online, phone, field agent) and orchestrating execution.
LogisticsWMS (Warehouse Management System)
The system orchestrating physical warehouse operations: receiving, putaway, picking, packing, shipping.