SmartBill stays your billing and accounting tool. CRMconnect adds multi-channel orders, warehouse, EDI with major retailers and e-Transport - and pushes the final invoices into SmartBill via API. Zero change for your accountant.
Using SmartBill for invoicing and e-Invoice? Excellent. You don't need to change a thing. SmartBill is one of the best cloud billing platforms in Romania - modern UX, native e-Invoice SPV, cashier, payments, all easy to use. For a company with <50 invoices/month, no complex warehouse, no major retailers with EDI and no field agents, SmartBill alone is enough.
The problem appears as the business grows: 200+ orders/month from 4-5 channels (eMAG, Amazon, B2B portal, field agent, EDI Carrefour), warehouse with 3-5 operators, e-Transport generated manually, returns lost in Excel. SmartBill isn't built for that - and doesn't want to be. This is where the CRMconnect operational layer comes in: we handle everything that happens before the invoice, push final invoices into SmartBill via API, and the accountant keeps working in SmartBill as usual.
eMAG, Amazon, B2B portal, field agent, retailer EDI - automatic unification and prioritization
Barcode scanning, SSCC, lots/expiry, FEFO/FIFO, operator productivity
ORDERS/DESADV/INVOIC with Lidl, Kaufland, Carrefour, Auchan - zero chargebacks
UIT generated at shipment confirmation in WMS, printed on the note with QR
Direct customers order 24/7, see real stock, download AWB, file returns
Offline-first catalog, contracted price per customer, order on tablet
CRMconnect runs OMS + WMS + EDI + e-Transport. At shipment marking, WMS generates AWB, transport note with e-Transport UIT and DESADV to the retailer. At the end, CRMconnect pushes the invoice via API into SmartBill (with lines, prices, contracted discounts). SmartBill sends it to SPV. The accountant opens SmartBill as usual - sees all invoices, nothing changed.
You have 300 orders/month from 3 channels (own site, eMAG, phone). You add CRMconnect WMS + B2B Portal. Orders enter WMS, picking on scanner, AWB Sameday/Cargus generated, invoice automatically pushed into SmartBill. Zero billing disruption, but +40% warehouse productivity and -90% picking-error returns.
Agents use CRMconnect SFA on tablet (offline-first). Order with contracted price per customer → orders sync into OMS → when delivered, invoice generated in SmartBill via API. The agent sees in real time customer history, available stock, outstanding payments. Back office changes nothing in SmartBill.
CRMconnect is not a billing platform. We are an operational layer that embraces the SmartBill, Oblio, Saga ecosystem and 50+ other local tools. Our international scaling strategy is based on exactly that: we integrate with as many local billing platforms as possible, so the client company doesn't have to change anything that works.
Accountants and accounting firms working with SmartBill are our natural allies. We make their lives easier (cleaner data at the source, fewer questions at month-end, faster filings), not force them to learn a new system.
If you and your team are comfortable with SmartBill, keep it. Add only what SmartBill doesn't do - operations, warehouse, EDI, e-Transport, B2B portal - and benefit from the ANAF Fiscal Hub so data arrives clean in SmartBill, not patched manually at month-end.
No. CRMconnect connects via API on top of SmartBill, without changing anything in it. The accountant keeps working in SmartBill exactly as before.
CRMconnect pushes final invoices (with lines, prices, discounts, customer data) via API to SmartBill. SmartBill receives them, sends them to SPV for e-Invoice, and puts them into accounting. Sync in <1 second.
Bidirectional: customers (tax ID, address, terms), products (code, name, price, VAT), invoices (head + lines), payments (reconciled receipts). Stock stays in CRMconnect WMS (real-time, multi-warehouse), not in SmartBill (which has basic stock).
From €20/user/month (Essential) for CRMconnect modules (OMS, WMS, EDI, e-Transport, B2B Portal, SFA). SmartBill stays at their price (€10-30/month). See full pricing.
No. Your accountant keeps working in SmartBill. Their benefit: receives cleaner data (fewer errors, fewer questions at month-end).
30-min personalized demo - we show you exactly the flow for your business: what enters CRMconnect, what syncs with SmartBill, what changes (or doesn't) for the accountant.
How CRMconnect coexists with your current ERP, without a replacement project.