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Import Goods Management

Import Goods Management is the CRMconnect module for importing goods from foreign suppliers end to end: requests for quotation (RFQ), choosing the winning quote and turning it into an order, receipts and import documents, freight and transport costs added to the cost of goods (landed cost), supplier invoices, purchase cases, backorders and purchase planning based on stock turnover.

Want to see the module in action?

Start with a trial, no card required, on your own data, and see within a few days how the digitised process looks.

Import Goods Management in your team's daily work

End-to-end import of goods: RFQs, orders, receipts and documents, freight in the cost of goods, invoices, backorders and planning.

Manager prezentând rapoartele CRMconnect echipei într-o ședință

An import, step by step

Every import goes through the same steps, from the first request for quotation to the next order:

  1. Send requests for quotation (RFQ) to foreign vendors.
  2. Compare quotes, pick the winning one and turn it into an order.
  3. Track the order and backorders with the vendor.
  4. Record the receipt and the related import documents.
  5. Add freight and transport costs to the cost of goods (landed cost).
  6. Receive and check the supplier invoice.
  7. Plan the next purchases based on stock turnover.

What it solves

  • You see the real cost per item, with transport included, not just the price on the supplier invoice.
  • You know which order is in transit, what was received and what is still on backorder with the vendor.
  • You plan stock by turnover, so you order on time and in the right quantity.
  • The whole purchase sits in one case, from quote to invoice.

How it connects to the rest of the platform

Receipts flow into stock and warehouse in CRMconnect. Purchase planning calculates what to buy from stock and consumption. Purchase cases keep the quote, order, receipt, documents and payments together. Documents reach the ERP, where accounting stays.

What you get beyond an isolated module

The module is not a separate app connected through files. It runs on the same platform, with the same master data, the same access rights and the same audit trail as every other CRMconnect module.

Native module, not a connector

Every module, solution and feature in CRMconnect is native. No third-party licences and no integrator needed to move data between systems.

One master data set

Partners, products, prices and the org structure are shared across modules. A change made in one department is instantly visible in the others.

Coexists with your ERP

CRMconnect does not replace the ERP: it sits on top as an operations layer and syncs documents both ways. The accounting ledger stays where it is today.

Fiscal documents and e-invoicing

Invoicing, e-Factura and e-Transport are native, and bank reconciliation maps entries to the chart of accounts before the export to your ERP.

Roles, rights and audit

Every action has an author and a timestamp. Rights are granted per role and per department, and the audit log can be filtered and exported for internal controls.

Mobile and Arvis AI

The same data is available in the field on mobile, and Arvis AI answers questions and builds dashboards straight from a prompt.

How the module reaches production, step by step

You don't start with a six-month project. You start with a trial account on your own data, then roll out department by department. Implementation is priced by team size, number of departments, imported data volume and workflow complexity.

  1. 1Trial account and structure setup: users, roles, access rights.
  2. 2Data import: partners, products, prices and history, from Excel or straight from the ERP.
  3. 3Workflow configuration: stages, approvals, notifications and owners per step.
  4. 4Connection to your existing ERP so documents flow both ways.
  5. 5Role-based training and a pilot with a small team, in parallel with the current process.
  6. 6Go-live for the whole department, with reports and alerts active from day one.

Frequently asked questions

What does landed cost mean?

The real cost of goods arriving in the warehouse: the supplier price plus freight and transport costs, added to the cost of goods.

Can I turn the winning quote straight into an order?

Yes. You compare the quotes received for the request for quotation, pick the winning one and turn it into an order to the vendor.

How do I track what the vendor has not delivered yet?

Undelivered quantities stay on backorder with the vendor and are visible on the order until receipt.

How are the next imports planned?

By stock turnover: purchase planning shows what is needed per item and warehouse, and from there you create requests for quotation or orders.

Is import accounting done in CRMconnect?

No. Accounting stays in the ERP. CRMconnect runs the operational flow of the import and sends the documents to the ERP.

Questions about the platform and implementation

Do I have to drop my current ERP to use the module?
No. CRMconnect runs as an operations layer on top of your ERP: it exchanges documents through integration while accounting stays in the ERP. It can also run standalone if you don't have an ERP yet.
Are the modules native or integrated third-party apps?
Every CRMconnect module and feature is native, built inside the same platform. No separate licences, no middlemen, no file-based syncing between vendors.
How long until the module is live?
The trial account starts immediately, and a department is usually live within a few weeks, depending on imported data volume and workflow complexity.
How is the implementation cost calculated?
By team size, number of activated departments, imported data volume and the complexity of the workflows and integrations required. The monthly subscription is separate from the one-off implementation fee.
Where is the data hosted and who can access it?
Each customer runs on single-tenant pods in AWS or Azure with auto-scaling. Access is controlled per role and department, and every action stays in the audit log.