User Activity Audit Trail
User Activity Audit is the native CRMconnect module that automatically logs every action within the platform-logins, edits, deletions, and exports-creating a detailed record with user IDs, action types, and exact timestamps. It serves as a vital tool for internal control and security for growing teams and enterprise companies.
Ready to see the audit trail in action?
Start your free trial today with your own data and see how native monitoring secures your business processes. Pricing from 12 EUR per user per month.
User Activity Audit Trail in your team's daily work
Complete history of all CRM actions: who, what, and when. Enhance internal control, security, and compliance for enterprise-grade operations.
Key Benefits
- **Instant visibility** into who modified or deleted critical records, such as client data, quotes, or invoices.
- **Mitigate internal fraud risks** and accidental errors through complete end-to-end traceability.
- **Support compliance audits** (ISO, GDPR) with detailed, exportable activity reports.
- **Improve data accountability** by maintaining a transparent, monitored environment for all users.
How it works
Every interaction within the CRM is automatically recorded in an audit log indexed by user, module, and timestamp. Administrators can filter the logs by date range, specific user, or event type and export the results for external audits or internal reviews.
What you get beyond an isolated module
The module is not a separate app connected through files. It runs on the same platform, with the same master data, the same access rights and the same audit trail as every other CRMconnect module.
Native module, not a connector
Every module, solution and feature in CRMconnect is native. No third-party licences and no integrator needed to move data between systems.
One master data set
Partners, products, prices and the org structure are shared across modules. A change made in one department is instantly visible in the others.
Coexists with your ERP
CRMconnect does not replace the ERP: it sits on top as an operations layer and syncs documents both ways. The accounting ledger stays where it is today.
Fiscal documents and e-invoicing
Invoicing, e-Factura and e-Transport are native, and bank reconciliation maps entries to the chart of accounts before the export to your ERP.
Roles, rights and audit
Every action has an author and a timestamp. Rights are granted per role and per department, and the audit log can be filtered and exported for internal controls.
Mobile and Arvis AI
The same data is available in the field on mobile, and Arvis AI answers questions and builds dashboards straight from a prompt.
How the module reaches production, step by step
You don't start with a six-month project. You start with a free account on your own data, then roll out department by department. Implementation is priced by team size, number of departments, imported data volume and workflow complexity.
- 1Free account and structure setup: users, roles, access rights.
- 2Data import: partners, products, prices and history, from Excel or straight from the ERP.
- 3Workflow configuration: stages, approvals, notifications and owners per step.
- 4Connection to your existing ERP so documents flow both ways.
- 5Role-based training and a pilot with a small team, in parallel with the current process.
- 6Go-live for the whole department, with reports and alerts active from day one.
Frequently asked questions
What exactly does the CRMconnect audit module record?
It logs logins, data modifications, record deletions, and data exports for every user, including the exact date, time, and IP address.
Who has access to the audit logs?
Access is restricted strictly to users with Administrator privileges, configured via the native Credential Management module.
Questions about the platform and implementation
- Do I have to drop my current ERP to use the module?
- No. CRMconnect runs as an operations layer on top of your ERP: it exchanges documents through integration while accounting stays in the ERP. It can also run standalone if you don't have an ERP yet.
- Are the modules native or integrated third-party apps?
- Every CRMconnect module and feature is native, built inside the same platform. No separate licences, no middlemen, no file-based syncing between vendors.
- How long until the module is live?
- The free account starts immediately, and a department is usually live within a few weeks, depending on imported data volume and workflow complexity.
- How is the implementation cost calculated?
- By team size, number of activated departments, imported data volume and the complexity of the workflows and integrations required. The monthly subscription is separate from the one-off implementation fee.
- Where is the data hosted and who can access it?
- Each customer runs on single-tenant pods in AWS or Azure with auto-scaling. Access is controlled per role and department, and every action stays in the audit log.