CRMconnect and Soft1: board summary

Soft1 and CRMconnect complement each other. Soft1 (SoftOne) is a cloud ERP, with finance, inventory, production and payroll. CRMconnect is the operations platform that runs with or without an ERP. Integrations with Soft1 are developed per project; CRMconnect has built its own API connector that links directly to Soft1.

How open the ERP is to integrations

The CRMconnect side is the same everywhere: connector, open API, implementation in days or weeks. The difference comes from how the ERP opens up its data.

Licensed: paid API module from the vendor

  1. Open
  2. Partly open
  3. Licensed
  4. On request
  5. Enterprise

Integrations with Soft1 are developed per project; CRMconnect has its own API connector that links directly to Soft1.

Criteria: whether the API is public and documented, whether it is included or licensed separately, whether access is developed on request. The level does not describe the vendor's exact prices.

Open platform: you choose who builds the integration

CRMconnect is an open platform. You choose who builds the integrations:

  1. 1.Your own team.
  2. 2.An external team or partner.
  3. 3.The CRMconnect team.

Every option uses the same public API, webhooks and MCP connector, with open documentation. No vendor lock-in.

API documentation

Comparison at a glance

CriterionSoft1 (SoftOne)CRMconnect
Product typeCloud ERP (Soft1) with an international baseOperations platform, runs with or without an ERP
Production / MRPYes (production)No. Production stays in the ERP.
SAF-T (D406)Yes (D406)Not currently; it is done from the accounting ERP
e-Factura and e-TransportYes: e-Factura and e-Transport modules, on an annual subscriptionYes
CRMCRM & ServiceCRM with pipelines, quotes and activities, linked to orders and stock
Warehouse (WMS)Mobile WMS (WMS Lite)WMS: receiving, picking with scanning and courier delivery
B2B portalThrough Shopranos B2B, an integrated applicationDistributor portal and supplier portal
CouriersSoft1 CourierCourier hub with more than 230 courier and delivery companies in about 35 countries
PriceNo public pricingPublic, on the pricing page. Trial with no card.
Implementation timeThrough partners and distributorsFrom a few days; 4-6 weeks with full ERP integration.
Working together-Integrations with Soft1 are developed per project; CRMconnect has built its own API connector that links directly to Soft1

How they work together

  • Soft1 keeps accounting, production, payroll and SAF-T.
  • CRMconnect connects sales, orders, warehouse, EDI and portals.
  • The link runs through CRMconnect's own API connector, which links directly to Soft1.

When we are not the right choice

  • Production: it stays in Soft1.
  • SAF-T: CRMconnect does not do SAF-T at the moment; it is done from the accounting ERP.
  • Payroll: it stays in Soft1.

When we are

  • You want connected commercial and logistics operations: sales, orders, purchasing, stock, warehouse, couriers and invoicing.
  • You work with or without an ERP.

When you change your ERP

  • Operations do not stop: CRMconnect keeps running sales, orders, warehouse, purchasing and portals, without a pause.
  • Links move to the new ERP: Connectors are reconfigured: the old endpoints become the new ones. Processes, users and operational history stay in CRMconnect. Data mapping is done in the project.
  • Clean data for the new ERP: CRMconnect becomes a source of clean data for the new ERP: customers, products and PIM, prices, suppliers, commercial documents and operational history, via API or export. Accounting history stays in the old ERP.

The first 30 days and beyond: a typical path

  1. Day 1: Users and the first module, for example the CRM and the sales pipeline.
  2. Weeks 1-2: A second module, as needed: orders, portal or purchasing.
  3. Weeks 4-6: Full integration with the ERP.

A pilot on a single flow usually takes 2-4 weeks.

Next steps

Sources: https://www.softone.ro/wp-content/uploads/2019/05/Soft1-Cloud-ERP-Series5-Ro-web.pdf, https://www.softone.ro/e-factura/, https://www.softone.ro/e-transport/, https://wikiromania.softone.ro/. SoftOne, Soft1 and Shopranos are trademarks of their respective owners. This comparison uses public information available on 29.10.2026. If you spot an error, write to us at hello@crmconnect.ro.