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API Gateway

Quick answer

A single entry point that routes, secures and controls API calls to backend services.

Key takeaways

  • Authentication and authorisation
  • Rate limiting and throttling
  • Routing and versioning
  • Logging and monitoring

What an API gateway is

API gateway is the component sitting in front of services that manages all API calls: routing, authentication, rate limiting, logging, transformation. It hides internal complexity behind a single interface.

Why it matters

As the number of integrations grows, the gateway provides centralised control over security, versions and traffic, instead of each service reimplementing these rules.

Typical functions

  • Authentication and authorisation
  • Rate limiting and throttling
  • Routing and versioning
  • Logging and monitoring

How CRMconnect helps

CRMconnect exposes and consumes APIs through a controlled layer with centralised authentication, monitoring and error handling, so integrations stay secure and observable as the ecosystem grows.

Real-world example

A company with dozens of integrations handled security differently in each. Consolidating calls on CRMconnect's controlled layer standardised authentication and logging, reducing incidents.

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Frequently asked

Difference between API gateway and iPaaS?+

The gateway controls API access (security, routing, traffic); iPaaS orchestrates full integration flows between applications. They complement each other.

Do I need a gateway for a few integrations?+

The benefit grows with the number of integrations. At small scale it's optional; at large scale it becomes essential for control and security.

Where CRMconnect fits

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