iPaaS (Integration Platform as a Service)
Quick answer
A cloud platform that connects applications and data via connectors, flows and transformations managed centrally.
Key takeaways
- Removes fragile, hard-to-maintain point-to-point integrations
- Centralises monitoring and error handling
- Speeds up connecting a new application (reusable connector)
What iPaaS is
iPaaS (Integration Platform as a Service) is a cloud platform to build, run and monitor integrations between applications (ERP, CRM, WMS, e-commerce, couriers) with no own infrastructure. It offers ready-made connectors, data transformations and flow orchestration.
What it solves
- Removes fragile, hard-to-maintain point-to-point integrations
- Centralises monitoring and error handling
- Speeds up connecting a new application (reusable connector)
Typical components
- Connectors (API, EDI, files, databases)
- Data mapping and transformation
- Orchestration, queues, retry, alerting
How CRMconnect helps
CRMconnect acts as an integration layer (iPaaS) for the operational ecosystem: it connects ERPs, couriers, marketplaces and EDI partners through a unified set of connectors and monitored flows, instead of dozens of isolated integrations.
Real-world example
A company had 14 ad-hoc point-to-point integrations, impossible to maintain. After consolidating on the CRMconnect integration layer, flows became centralised and monitored, and adding a new courier dropped from weeks to days.
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Frequently asked
Difference between iPaaS and a simple connector?+
A connector links two applications; iPaaS is the platform managing all integrations - connectors, transformations, orchestration, monitoring and error handling - from one place.
Does iPaaS replace EDI?+
No, it includes it. EDI is one integration type (standardised partner documents); iPaaS orchestrates EDI alongside APIs, files and databases in a unified layer.
Where CRMconnect fits
Related terms
REST API
The standard HTTP integration interface for data exchange between systems.
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HTTP push notification sent automatically on event - the opposite of "polling".
TechnologyIntegration middleware
The intermediate software layer that connects systems and translates data between them, decoupling them from each other.
TechnologyMDM (Master Data Management)
The discipline of maintaining a single source of truth for key data: products, customers, suppliers, prices.