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Data Warehouse

Quick answer

A central store of data consolidated from multiple systems, optimised for reporting and analysis, not operations.

Key takeaways

  • Data consolidated from multiple systems (via ETL)
  • Optimised for analytical queries, not transactions
  • Long-term history

What a data warehouse is

Data warehouse is a central database that gathers and structures historical data from multiple sources (ERP, WMS, OMS, CRM) for reporting, BI and analysis. It differs from operational systems, which are optimised for transactions.

Why it matters to the board

Without a consolidated data store, reports are made manually from divergent exports, and decisions are delayed. A data warehouse provides a single, historical, trustworthy view.

Characteristics

  • Data consolidated from multiple systems (via ETL)
  • Optimised for analytical queries, not transactions
  • Long-term history

How CRMconnect helps

CRMconnect consolidates operational data (orders, stock, deliveries, performance) and can feed it into a data warehouse or BI tools, providing the clean basis for management reporting.

Real-world example

Management waited 3 days for a report consolidated from 4 systems. With clean operational data from CRMconnect fed into BI, the report became available daily, automatically.

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Frequently asked

Data warehouse vs operational database?+

The operational database handles real-time transactions; the data warehouse aggregates history for analysis and reporting. Different purposes, different optimisations.

Do I need a data warehouse?+

It becomes useful when reporting across multiple systems is complex and frequent. At small scale, direct operational reports may suffice.

Where CRMconnect fits

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