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Logistics

Dock-to-Stock

Quick answer

The receiving flow that makes goods available for sale: from unloading at the dock to validated stock.

Key takeaways

  • Unloading and quantity/quality check at the dock
  • Receipt confirmation against the order/notice (ASN/DESADV)
  • Goods-received note generation and inbound posting
  • Putaway - directing goods to the optimal storage location
  • Availability - stock becomes visible and allocatable across channels

What Dock-to-Stock is

Dock-to-Stock is the flow (and time metric) from the moment goods arrive at the receiving dock to the moment they are checked, received (goods-received note) and available for sale/shipment in a storage location. It is the first step that determines how quickly purchased stock becomes sellable stock.

Why it matters

A long dock-to-stock time means capital locked in 'invisible' goods - physically received but unavailable in the system. For fast-movers, hours matter: unreceived goods can't fulfill orders and create artificial stock-outs.

Flow stages

  • Unloading and quantity/quality check at the dock
  • Receipt confirmation against the order/notice (ASN/DESADV)
  • Goods-received note generation and inbound posting
  • Putaway - directing goods to the optimal storage location
  • Availability - stock becomes visible and allocatable across channels

How CRMconnect helps

CRMconnect, as an operational layer over WMS wired into the ERP, accelerates dock-to-stock: it auto-matches the delivery with the supplier's ASN, guides putaway and makes stock available in real time across all channels instead of waiting for a nightly sync. CRMconnect is not accounting software - the fiscal receipt stays in the ERP; CRMconnect orchestrates the physical flow and availability.

Real-world example

A distributor had goods physically received but available in the system only after 24h (nightly sync). With CRMconnect releasing stock in real time at putaway completion, dock-to-stock time dropped from 24h to under 90 minutes.

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Frequently asked

What does dock-to-stock mean?+

The flow and time from goods arriving at the dock to becoming validated stock available for sale/shipment. It covers unloading, checking, goods receipt and putaway.

Why is dock-to-stock time important?+

The longer it is, the more capital sits in unavailable goods. Unreceived goods can't fulfill orders and create artificial stock-outs.

How does CRMconnect help?+

It matches the delivery to the supplier's ASN, guides putaway and releases stock in real time across all channels. It is not accounting software.

Where CRMconnect fits

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