B2B CRM Pricing: what you pay, what is included and the hidden costs to watch for

No "starting from" ambiguity on our main tiers: you know exactly what you pay from day one.

• Essential: 20 EUR/user/month - the recommended minimum package for an operational business.
• Pro: 27 EUR/user/month - our best-seller, featuring automation and advanced reporting.
• Enterprise: 34 EUR/user/month - for larger organisations with complex governance needs.
• Startup: from 12 EUR/user/month - for very small teams just beginning their journey.
• Trial: 14 days free, no card required, available on all packages.

For many global vendors, the advertised price is just the entry fee. Verify these points before signing.

• Implementation: at CRMconnect, this is a public package starting from 450 EUR, not an open-ended hourly consulting project.
• Additional contacts and users: always check the contract thresholds.
• Locked modules: ensure functionality shown in the demo is actually included in the package you buy.
• Data portability: a professional provider gives your data back in full, without an exit fee.

Evaluate based on the total cost over 36 months: subscription multiplied by the real number of users, plus implementation, plus the specific native modules you actually need. This is the only way to compare an all-inclusive 20 EUR package against a 12 EUR package where every feature costs extra.