CRMconnect and your EDI provider: fewer vendors, one responsibility

The short answer

Many customers move their EDI to us to have fewer vendors and hand over the EDI responsibility too. Azuvio is an EDI provider, and EDIconnect is the platform's native EDI module: the same vendor is responsible for EDI, orders, stock, portal and couriers, with one contract, one support team and a single point of contact when a chain changes something. The move usually takes 1-3 days, depending on the current EDI provider. If you prefer to keep your current EDI provider, CRMconnect takes EDI orders and documents from it (ORDERS, DESADV, RECADV, INVOIC and others) and carries them straight into operations; the invoicing module or the ERP receives the data.

Fewer vendors, one responsibility

With EDIconnect, the same vendor is responsible for EDI, orders, stock, portal and couriers: one contract, one support team, a single point of contact when a chain changes something. The move usually takes 1-3 days, depending on the current EDI provider.

One-page summary for the board

Open platform: you choose who builds the integration

CRMconnect is an open platform. You choose who builds the integrations:

  1. 1.Your own team.
  2. 2.An external team or partner.
  3. 3.The CRMconnect team.

Every option uses the same public API, webhooks and MCP connector, with open documentation. No vendor lock-in.

API documentation

By role: what changes for each

Pick your role. Each panel has the questions to ask and the first step.

What does the company gain when EDI moves to the same vendor as operations?

What you gain

  • Fewer vendors: EDI, orders, stock, portal and couriers with the same vendor.
  • One responsibility and one point of contact when a chain changes something.
  • The EDI move usually takes 1-3 days, depending on the current EDI provider.
  • Fewer interfaces between companies, so fewer places where an order can get stuck.

What it looks like in practice

With EDIconnect, the same vendor is responsible for the EDI message and for what happens to the order afterwards. If you prefer, you can also keep your current provider.

Questions to ask

  • How many vendors are involved in an EDI order today?
  • Who is responsible when a chain changes its format or requirements?

Move your EDI to us

The move usually takes 1-3 days, depending on the current EDI provider. It happens one retail chain at a time, on a plan agreed together, so that orders keep flowing.

  1. 1. Inventory

    We list the flows and chains: which messages you use, with whom, and with which item and location codes.

  2. 2. Testing with each chain

    We exchange test messages with each retail chain until the order, advice and invoice pass validation.

  3. 3. Planned switch-over

    Each chain moves on the agreed date, with the current flow active until the switch, so orders are not interrupted.

  4. 4. What you stop managing

    The technical EDI relationship, message monitoring and format updates move to us.

  5. 5. What stays the same

    Your GLN codes, the retail chains you work with and your ERP.

Already have an EDI provider? You can keep it

CRMconnect takes EDI orders and documents from your provider and carries them straight into operations, without changing provider.

ORDERS (order)
Becomes an order in CRMconnect, with prices and stock checked, with no typing.
DESADV (despatch advice)
Leaves from the delivery prepared in the warehouse, with actual quantities.
RECADV (receiving advice)
Compared with the delivery; differences show before invoicing.
INVOIC (invoice)
Starts from the invoice data issued in the invoicing module or in the ERP, depending on how you work.
Portal, couriers, CRM
The same order appears in the B2B portal, gets an AWB and stays in the customer's history.
Invoicing and ERP
EDI and invoicing are separate modules: EDI documents feed the invoicing module or your ERP.

Or use EDIconnect

Azuvio is an EDI provider, and EDIconnect is the native EDI module of the same platform as CRMconnect.

Connection with retail chains
Connections with retail chains run through EDIconnect, one at a time, with tests.
AS2
Secure transport protocol for integrated connections between partners.
Web EDI
A portal for small suppliers without an integrated ERP: they see orders and send documents from the browser.
e-Transport
e-Transport declarations, with a UIT code, from the delivery.
Catalogue and PIM
Product data and item codes in one catalogue.
Pricing
EDIconnect prices are the ones published on ediconnect.ro.

EDIconnect pricingEDI page

How to choose: keep your current provider or move to EDIconnect

CRMconnect and your EDI provider: fewer vendors, one responsibility. Verified on 29.10.2026.
CriterionKeep your current providerMove to EDIconnect
EDI contractYour current one stays, with your provider.An EDI contract with Azuvio, on the same platform as CRMconnect.
Connections with chainsExisting ones stay; a link between your provider and CRMconnect is added.They move to EDIconnect, chain by chain, with test messages.
Where messages arriveAt your provider, then in CRMconnect.In EDIconnect, on the same platform as CRMconnect.
What happens to the orderIt becomes an order in CRMconnect, with prices and stock checked.It becomes an order in CRMconnect, with prices and stock checked.
Invoicing and ERPThe invoicing module or the ERP receives the data.The invoicing module or the ERP receives the data.
Small suppliersAs they work with your provider today.Web EDI, from the browser.
SupportYour provider for messages; the CRMconnect team for the platform.The CRMconnect team for EDI and the platform.
EDI pricingAs in your current contract.As published on ediconnect.ro. ediconnect.ro/tarife

The path of an EDI message

The same path, whichever EDI provider you choose.

  1. Retail chain

    Sends the order (ORDERS) and receives the advices and invoices.

  2. EDI provider

    Yours or EDIconnect: transports and translates the messages.

  3. CRMconnect

    Orders, stock and warehouse, B2B portal, couriers, CRM.

  4. Invoicing / ERP

    The invoicing module or the ERP receives the delivery data.

Whichever you choose, the flow in CRMconnect is the same

The EDI provider transports the messages; CRMconnect handles the order, stock, warehouse, portal and couriers.

  • EDI orders appear next to orders from reps, the portal and the online store.
  • The invoicing module or the ERP receives the delivery data.
  • Accounting, SAF-T and reporting stay in the ERP.

Frequently asked questions

Do I have to drop my current EDI provider?
No. CRMconnect takes EDI orders and documents from your provider and carries them straight into orders, stock, portal and couriers.
Which EDI documents does CRMconnect take?
The usual messages in a flow with retail chains: ORDERS, DESADV, RECADV, INVOIC and others, depending on the chain.
Is Azuvio an EDI provider?
Yes. Azuvio is an EDI provider, and EDIconnect is the native EDI module of the same platform as CRMconnect.
What does EDIconnect include?
Connection with retail chains, AS2, web EDI for small suppliers, e-Transport and a catalogue (PIM).
Are EDI and invoicing the same module?
No. EDI and invoicing are separate modules. EDI documents feed the invoicing module or your ERP.
Do I have to change my ERP?
No. The ERP stays the accounting system of record and receives documents through CRMconnect connectors.
How much does EDIconnect cost?
EDIconnect prices are the ones published on ediconnect.ro/tarife.
Can I start with EDI alone?
Yes. You can start with the EDI module and add orders, warehouse, invoicing or the B2B portal when you need them.
How do we move EDI from the current provider?
Usually in 1-3 days, depending on the current EDI provider. One retail chain at a time: we take an inventory of flows and codes, test the messages with each chain, then switch over on the agreed date.
What happens to orders during the move?
The move usually takes 1-3 days, depending on the current EDI provider. The current flow stays active until each chain switches over, and the switch-over is planned together so that orders are not interrupted.

Plan the EDI move or connect your current provider

Show us today's chains and EDI flows. We show you what the move to EDIconnect looks like, or the link to your current provider.

This page describes how CRMconnect works with EDI providers in general and does not refer to any specific provider. If you spot an error, write to us at hello@crmconnect.ro.