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B2B commerceRFQ

Request for Quotation (RFQ)

Quick answer

The formal request by which a buyer asks a supplier for price and terms for specific products and quantities.

Key takeaways

  • Requested products and quantities
  • Desired delivery date
  • Delivery address and terms

What RFQ is

Request for Quotation (RFQ) is the first step of the B2B commercial flow: the buyer sends a list of products and quantities, and the supplier responds with price, availability and terms. It's the start of the quote-to-order process.

Why it matters

Slowly or inconsistently processed RFQs lose orders. Quote speed and accuracy are a direct competitive edge in B2B, where the customer compares suppliers.

What an RFQ contains

  • Requested products and quantities
  • Desired delivery date
  • Delivery address and terms

How CRMconnect helps

CRMconnect allows receiving RFQs through the B2B portal and responding with contract prices, real availability (ATP) and turning the accepted quote directly into an order, without manual re-entry.

Real-world example

A HoReCa customer sent RFQs by email, processed manually in hours. Through the CRMconnect B2B portal, they received a quote with contract prices and real stock in seconds, and acceptance became an order automatically.

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Frequently asked

Difference between RFQ and order?+

RFQ is the request for price/terms; the order is the purchase commitment at agreed terms. RFQ → quote → order (quote-to-order).

Is RFQ the same as a proforma?+

No. RFQ is the buyer's request; the proforma is the seller's provisional offer/document in response, before the final invoice.

Where CRMconnect fits

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