Request for Quotation (RFQ)
Quick answer
The formal request by which a buyer asks a supplier for price and terms for specific products and quantities.
Key takeaways
- Requested products and quantities
- Desired delivery date
- Delivery address and terms
What RFQ is
Request for Quotation (RFQ) is the first step of the B2B commercial flow: the buyer sends a list of products and quantities, and the supplier responds with price, availability and terms. It's the start of the quote-to-order process.
Why it matters
Slowly or inconsistently processed RFQs lose orders. Quote speed and accuracy are a direct competitive edge in B2B, where the customer compares suppliers.
What an RFQ contains
- Requested products and quantities
- Desired delivery date
- Delivery address and terms
How CRMconnect helps
CRMconnect allows receiving RFQs through the B2B portal and responding with contract prices, real availability (ATP) and turning the accepted quote directly into an order, without manual re-entry.
Real-world example
A HoReCa customer sent RFQs by email, processed manually in hours. Through the CRMconnect B2B portal, they received a quote with contract prices and real stock in seconds, and acceptance became an order automatically.
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Frequently asked
Difference between RFQ and order?+
RFQ is the request for price/terms; the order is the purchase commitment at agreed terms. RFQ → quote → order (quote-to-order).
Is RFQ the same as a proforma?+
No. RFQ is the buyer's request; the proforma is the seller's provisional offer/document in response, before the final invoice.
Where CRMconnect fits
Related terms
Quote-to-Order (Q2O)
The full flow from quote/estimate to a firm accepted order - the step before Order-to-Cash.
FinanceProforma invoice
Preliminary commercial document with no fiscal value, used for quoting and advance payment before issuing the fiscal invoice.
B2B commerceContract pricing
Individually negotiated per-customer B2B prices, different from list price, applied automatically at order time.
B2B commerceSupplier order confirmation
The supplier's response to a purchase order: acceptance, rejection or proposed changes.