Supplier payment status visibility
Quick answer
Supplier access to their invoice status: received, matching, approved, scheduled or paid.
Key takeaways
- The list of invoices with status and due date
- The reason a blocked invoice is held (discrepancy)
- The scheduled payment date
- History of payments made
What payment visibility means
Payment status visibility gives the supplier portal access to each invoice's stage: received, matching (3-way match), approved, scheduled for payment or paid - without calling or e-mailing.
What it shows
- The list of invoices with status and due date
- The reason a blocked invoice is held (discrepancy)
- The scheduled payment date
- History of payments made
Why it matters
Suppliers who can't see status constantly call accounting. Transparency cuts 'when will you pay me?' calls, improves the relationship and lets the supplier plan cash flow.
How CRMconnect helps
The CRMconnect supplier portal exposes invoice status synced with the ERP, including block reasons and scheduled date, drastically reducing manual requests to finance.
Real-world example
The accounting team received dozens of daily calls from suppliers asking about payments. After exposing status in the CRMconnect portal, these calls dropped ~70%, freeing time for value-added work.
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Frequently asked
Does the supplier see why an invoice is blocked?+
Yes. If the invoice failed 3-way match, the portal shows the reason (e.g. price or quantity discrepancy), so the supplier can fix it quickly without e-mail exchanges.
Does it relate to DPO?+
Yes. Payment visibility helps manage DPO (days payable outstanding): suppliers understand terms, and you optimise cash flow without harming the relationship.
Where CRMconnect fits
Related terms
Supplier portal
A platform where suppliers see your orders, confirm dates, send ASNs and invoices, and track their payments.
Finance3-way match
The control that compares the purchase order, the receipt and the invoice before approving payment.
FinanceDPO (Days Payable Outstanding)
Average number of days from supplier invoice receipt to actual payment.
FinanceSelf-billing
The model where the buyer issues the invoice on the supplier's behalf, based on confirmed receipt.