Ce curieri pot fi conectați?

Conectarea se face prin API-urile curierilor; integrările existente se extind la cerere în cadrul serviciilor de implementare.

Clientul poate urmări livrarea?

Da, statusul poate fi expus în portalul de clienți sau trimis prin notificări SMS și email.

Which carriers can be connected?

Connectivity is established via carrier APIs; our native library of integrations can be extended upon request during the implementation phase.

Can customers track their own deliveries?

Yes, delivery statuses can be displayed in the B2B portal or sent via automated SMS and email notifications.

Trebuie să renunț la ERP-ul actual ca să folosesc modulul?

Nu. CRMconnect funcționează ca strat operațional peste ERP-ul existent: preia și trimite documente prin integrare, iar contabilitatea rămâne în ERP. Poate fi folosit și standalone, dacă nu ai încă un ERP.

Modulele sunt native sau sunt aplicații terțe integrate?

Toate modulele și funcționalitățile CRMconnect sunt native, dezvoltate în aceeași platformă. Nu ai licențe separate, integratori intermediari sau sincronizări prin fișiere între furnizori diferiți.

Cât durează până folosim modulul în producție?

Contul gratuit se pornește imediat, iar un departament ajunge de regulă în producție în câteva săptămâni, în funcție de volumul de date importate și de complexitatea fluxurilor. Un exemplu real: onboarding pentru 50 de agenți de vânzări în primele 30 de zile de la semnare.

Cum se calculează costul de implementare?

În funcție de dimensiunea echipei, numărul de departamente activate, volumul de date importate și complexitatea fluxurilor și a integrărilor cerute. Abonamentul lunar este separat de taxa unică de implementare.

Unde sunt găzduite datele și cine are acces la ele?

Fiecare client rulează pe pod-uri single-tenant în AWS sau Azure, cu scalare automată. Accesul se controlează pe rol și departament, iar fiecare acțiune rămâne în jurnalul de audit.

← Toate modulele CRM

Logistics and Warehouse CRM

The logistics layer in CRMconnect automates your courier interactions: shipping labels are generated directly from orders, delivery statuses sync back to the CRM in real-time, and both clients and support teams gain full visibility without ever leaving the platform to check external portals.

Modules in Logistics & Warehousing (1)

Last-Mile Delivery Automation

Connect your CRM with courier platforms - automated shipping label generation and real-time delivery tracking.

How the logistics & warehousing team works with CRMconnect

Start your free trial and connect your first order to your carrier.

Generate shipping labels directly from CRM orders
Automated delivery status updates synced to your records
Full visibility for support and sales without using external portals

Coordonator de operațiuni verificând comenzile pe tabletă în depozit

From Order to Label, No Manual Data Entry

Delivery data is already stored within your orders. Our automation sends this information to your carrier and retrieves the tracking number and status instantly.

Generate shipping labels directly from CRM orders
Automated delivery status updates synced to your records
Full visibility for support and sales without using external portals

Seamless Warehouse and Procurement Link

For core warehouse operations-including goods reception, bin locations, and inventory counts-CRMconnect utilizes native WMS and stock management modules, all connected to the same master documents.

What you get beyond an isolated module

The module is not a separate app connected through files. It runs on the same platform, with the same master data, the same access rights and the same audit trail as every other CRMconnect module.

Native module, not a connector

Every module, solution and feature in CRMconnect is native. No third-party licences and no integrator needed to move data between systems.

One master data set

Partners, products, prices and the org structure are shared across modules. A change made in one department is instantly visible in the others.

Coexists with your ERP

CRMconnect does not replace the ERP: it sits on top as an operations layer and syncs documents both ways. The accounting ledger stays where it is today.

Fiscal documents and e-invoicing

Invoicing, e-Factura and e-Transport are native, and bank reconciliation maps entries to the chart of accounts before the export to your ERP.

Roles, rights and audit

Every action has an author and a timestamp. Rights are granted per role and per department, and the audit log can be filtered and exported for internal controls.

Mobile and Arvis AI

The same data is available in the field on mobile, and Arvis AI answers questions and builds dashboards straight from a prompt.

How the module reaches production, step by step

You don't start with a six-month project. You start with a free account on your own data, then roll out department by department. Implementation is priced by team size, number of departments, imported data volume and workflow complexity.

1Free account and structure setup: users, roles, access rights.
2Data import: partners, products, prices and history, from Excel or straight from the ERP.
3Workflow configuration: stages, approvals, notifications and owners per step.
4Connection to your existing ERP so documents flow both ways.
5Role-based training and a pilot with a small team, in parallel with the current process.
6Go-live for the whole department, with reports and alerts active from day one.

Frequently asked questions

Which carriers can be connected?: Connectivity is established via carrier APIs; our native library of integrations can be extended upon request during the implementation phase.
Can customers track their own deliveries?: Yes, delivery statuses can be displayed in the B2B portal or sent via automated SMS and email notifications.

Questions about the platform and implementation

Do I have to drop my current ERP to use the module?: No. CRMconnect runs as an operations layer on top of your ERP: it exchanges documents through integration while accounting stays in the ERP. It can also run standalone if you don't have an ERP yet.
Are the modules native or integrated third-party apps?: Every CRMconnect module and feature is native, built inside the same platform. No separate licences, no middlemen, no file-based syncing between vendors.
How long until the module is live?: The free account starts immediately, and a department is usually live within a few weeks, depending on imported data volume and workflow complexity.
How is the implementation cost calculated?: By team size, number of activated departments, imported data volume and the complexity of the workflows and integrations required. The monthly subscription is separate from the one-off implementation fee.
Where is the data hosted and who can access it?: Each customer runs on single-tenant pods in AWS or Azure with auto-scaling. Access is controlled per role and department, and every action stays in the audit log.